Shipping Policy

Thank you for shopping at Button Eyes Dolls!
We are happy to ship worldwide and take great care in packaging each order.

📦Processing Time

All dolls are handmade to order.
Processing time depends on the style and number of orders in queue.
Most orders will be shipped within 1 to 3 months after payment is confirmed.

🌍Shipping Methods

We ship internationally using trusted postal or courier services.
A flat international shipping fee of $15 applies to all orders, regardless of destination or quantity.

📮Tracking

All packages come with a tracking number.
You will receive a notification with tracking details once your order is shipped.

📫Delivery Time

Delivery time may vary depending on your location.
Estimated delivery:

North America: 2–4 weeks
Europe: 2–5 weeks
Asia & Australia: 1–3 weeks
Latin America & other regions: 3–6 weeks
Delays may occur due to customs or postal issues beyond our control.

🧸Lost or Damaged Packages

We are not responsible for lost,stolen,or delayed packages once they have been handed to the postal service.
If your package arrives damaged, please contact us within 7 days with photos,and we will do our best to assist.

📦Combined Shipping

If you purchase multiple items,we will combine them into one package whenever possible.